Meter to Main Plan

Who takes care of your leaks?

Have peace of mind with "meter to main" protection plan

  • The water service line from the curbox on the street into your home and to your meter is the responsibility of the homeowner.
  • A contractor, bonded with the District, must be hired to make such repairs. 
  • A water service line leak is very costly and the home could be without water until a repair can be made.
  • Most homeowner policies do not cover the cost of repairing or replacing water service lines. 
  •  With "Meter to Main", DWSD takes care of the work from shut-down, repair or replacement of the line, turning water back on and assuring proper service.
  • Our 24-hour service will dispatch one of our Field Service Technicians to your home day or night.

Contact our office at 978-957-0441 to schedule an inspection. Your location must qualify for the protection and there must be no pre-existing conditions.
DWSD reserves the right to deny plan coverage for any reason, such as but not limited to, service line being more than 40 years old, service line being greater than 100 ft in length, service line running under a paved driveway, service line being connected to a water main less than 6", etc. 

The plan can be billed yearly (currently $72.45) or quarterly (currently $18.11).

You may cancel our plan at any time, without penalty, by providing us with a written request or an emailed request, to frontdesk@dracutwater.com, asking us to cancel your coverage. 

Enroll today and never worry about expensive water line repairs or wonder how to go about scheduling and securing a repair crew. DWSD reserves the right to deny plan coverage for any reason such as but not limited to service line being greater than 100 ft or service line being connected to a water main less than 6".  


TrenchesFor Only $72.45 A Year, DWSD will handle repairs to your water service.
 

Our first customer in January had a break in her service requiring 6 hours of crew time along with heavy equipment and faced almost $1,100.00 in repair for the break on her property. Of course the break was on a Saturday too. With the “Meter to Main” program Susan’s bill total was $.00. Ms. Susan R. was very happy that the District offered this protection option.

A customer on Old Marsh Hill had a break in his meter valve inside due to a heat tape failure while out of Town. The District tracked him down, called and coordinated water shut-off. Cost for service calls could have been over $400.00. “Meter to Main” bill to this very happy customer was $.00.