If you’ve got a question,
let us know.
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Q: If I suspect a leak near my meter or in my yard what do I do?
Call 978-957-0441 immediately. The District has
emergency response crews on call 24 hours a day 7days a week.
Q:I think my water bill is high. I am sure I don’t use that much water.
How can I check?
Well first of all many of us have no idea of the huge amounts of water used. One
big problem is a leaky toilet. While only a small leak, it is constant can add up
to big amounts. Stop by our office and pick up a free test kit. Also, limit your
use outdoors. Up to 50% of water use in summer is for outside use.
Q: My water was white or milky looking for a while. Is something wrong?
No actually that is very small air bubbles that could be caused by a break in the
line, the change from cool to warmer weather, or high use. Air gets into the water
and the milky color is the result. Fill a glass, let it sit for a minute, and see
if it clears. The water is safe and perfectly fine to use for all your water needs.
Q: Is there fluoride in my drinking water?
The Dracut Water Supply has a mandate to provide fluoridated water for all customers.
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Q: What is the outside watering policy? Our water conservation requirements
are Memorial Day-Labor Day each year.
No outside automated sprinklers
or hose lawn sprinklers are allowed on
Mondays. This allows us to recover from the busy weekend usage.
Q: What happens if I don’t follow the program of outside watering?
Well, first of all you’re really not being fair to the other water users. Secondly
there are penalties that the District will charge.
Everyone can make a mistake, so we provide a warning. If you persist you will be
fined and the fines can go up to $300. In serious cases, you may lose your water
service. No one wants this to happen so adjust those sprinklers and let’s all work
on this program together.
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