If you’ve
got a question,
let us know. |
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Q: If I suspect a leak near my meter or in my yard what
do I do?
Call 978-957-0441 immediately. The District has
emergency response crews on call 24 hours a day 7days
a week.
Q:I think my water bill is high. I am sure I don’t use that
much water. How can I check?
Well first of all many of us have no idea of the huge
amounts of water used. One big problem is a leaky toilet.
While only a small leak, it is constant can add up to
big amounts. Stop by our office and pick up a free test
kit. Also, limit your use outdoors. Up to 50% of water
use in summer is for outside use.
Q: My water was white or milky
looking for a while. Is something wrong?
No actually that is very small air bubbles that could
be caused by a break in the line, the change from cool
to warmer weather, or high use. Air gets into the water
and the milky color is the result. Fill a glass, let it
sit for a minute, and see if it clears. The water is safe
and perfectly fine to use for all your water needs.
Q: Is there fluoride in my drinking water?
The Dracut Water Supply has a mandate to provide fluoridated
water for all customers.
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Q: What is the outside watering policy? Our water conservation requirements are Memorial
Day-Labor Day each year.
For both the Dracut Water Supply District and the Town
of Dracut Kenwood Department outside watering is the
same. Quite simply if your address
is an odd number you can water on
Wednesday, Friday, and Sunday, if your home is an even
number you can water on Tuesday, Thursday, and
Saturday.
No outside automated sprinklers
or hose lawn sprinklers are allowed on
Mondays. This allows us to recover from the busy weekend
usage.
Q: What happens if I don’t follow the program of outside
watering?
Well, first of all you’re really not being fair to the
other water users. Secondly there are penalties that
both the Town and the District will charge.
Everyone can make a mistake, so we provide a warning. If
you persist you will be fined and the fines can go up to
$300. In serious cases, you may lose your water service.
No one wants this to happen so adjust those sprinklers
and let’s all work on this program together. |
