Who takes care of your leaks?  

DWSD will handle repairs to your water service. We cover from the meter to the main on the street. For only $60.00 per year, or a payment option of $15.00 per billing cycle.

Important to know
The water service line from the curbox on the street into your home and to your meter is the responsibility of you the homeowner.

The Water Department is only responsible to shut off water service in the event of a leak along the line from the street.

After the shut-off, it is your responsibility to correct the leak before water can be turned back on. This can be costly and take time. You could be faced with thousands in repair and be
without water until the repair is made.

Most homeowner policies do not cover the cost of repairing or replacing water service lines. In the rare cases this work is covered you still most likely will face a deductible.

You must also call contractors for quotes and schedule this work to
be done.

Have peace of mind with “meter to main” protection plan
One call and DWSD swings into action and takes care of all work from shut-down, repair or replacement of the line, turning water back on and assuring proper service.

Our 24-hour service will dispatch one of our Field Service Technicians to your home day or night.
 

 
 

 
For Only $60 A Year, DWSD will
handle repairs to your water service.


Our first customer in January had a break in her service requiring 6 hours of crew time along with heavy equipment and faced almost $1,100.00 in repair for the break on her property. Of course the break was on a Saturday too. With the “Meter to Main” program Susan’s bill total was $.00. Ms. Susan R. was very happy that the District offered the new
program.

A customer on Old Marsh Hill had a break in his
meter valve inside due to a heat tape failure while out of Town. The District tracked him down, called and coordinated water shut-off. Cost for service calls could have been over $400.00. “Meter to Main” bill to this very happy customer was $.00.

Sign Up Now

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Bill my account in full $60.00

Bill my account $15.00 each billing cycle

I will send in a check for $60.00

Meter to Main Program helps out
its first customers.

The Meter to Main Program makes for
several happy customers: The District
started offering a program to protect
lines running to your property and into
your homes. This plan, for residential
customers, is a self-funding customer
account and not part of the budget. It was created to allow the customers who choose to protect their properties by participating in this District Plan. The District charges only items for meter to main repairs and service calls to this account.

This program is separate from our budget and used for customers to protect and repair their lines. Don’t be caught with service charges and the high cost of repairs, consider the “Meter to Main” Customer Program. $15.00 each quarter that’s only $60.00 per year for peace of mind. This is a voluntary program and not part of any rate on bills.

Excellent protection & great value
With the average water line break costing upwards of $2,000.00 and more you willalso have to pay for a service call, water shut-off charge and when repaired, a water turn-on charge. These charges alone will pay for several years of your maintenance plan.

Fill out the return form today. You can pay the $60.00 and be paid up for the year from the sign up date or simply check off, ..charge to my account” and be billed $15.00 on each billing. You may cancel our plan at any time, without penalty, simply drop us a note and ask us to cancel our coverage. We will notify you by mail as to the end of your agreement depending on your payment option.

Enroll today and never worry about
expensive water line repairs or wonder
how to go about scheduling and securing a repair crew.
 

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Dracut Water Supply District • 59 Hopkins Street Dracut, MA 01826 • 978.957.0441